[asterisk-gui] Call Queue

[Alexandre Moutinho Santos]

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Paul Castagna escreveu:
> We have a hosted GUI  for any one interested   www.odysseyvoice.com       
>
> -----Original Message-----
> From: asterisk-gui-bounces at lists.digium.com
> [mailto:asterisk-gui-bounces at lists.digium.com] On Behalf Of Alexandre
> Moutinho Santos
> Sent: Wednesday, April 18, 2007 5:25 AM
> To: Asterisk GUI project discussion
> Subject: Re: [asterisk-gui] Call Queue
>
> There is a misunderstanding about this feature that is also discussed on
> the forum. What is now implemented on the GUI is Call Queue for Call
> Centers, where the Agents (extensions) MUST login in to the Queue. What
> most people want are Groups: several extensions that ring at the same
> time or in a round robin fashion, etc... This can be done also with
> queues but the definition is different.
> I think that a simple change in the GUI could solve this issue.
>
> salEs at michianawireless.com escreveu:
>   
>> Hello,
>>
>>  
>>
>> I have several extensions setup with 'is agent' and have the call
>> queues set to 'ring all' and have each of those extension selected as
>> agents but when there is someone in the queue none of the phones ever
>> ring. What am I missing on this?
>>
>>  
>>
>> Thanks
>>
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>>
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