[asterisk-gui] Call Queue

[Brandon Kruse]

Thank you Alexandre.


Go advertise somewhere else, please.

-brandon

----- Original Message -----
From: "Alexandre Moutinho Santos" <alex.moutinho at alexandre-santos.com>
To: "Asterisk GUI project discussion" <asterisk-gui at lists.digium.com>
Sent: Wednesday, April 18, 2007 9:51:05 AM (GMT-0800) America/Tijuana
Subject: Re: [asterisk-gui] Call Queue

This mailing list is for the discussion of the asterisk-gui that is
being developed by Digium. Your email can be of interest if you're going
to help Pari or Brandon with this issue, not as an ad....

Paul Castagna escreveu:
> We have a hosted GUI  for any one interested   www.odysseyvoice.com       
>
> -----Original Message-----
> From: asterisk-gui-bounces at lists.digium.com
> [mailto:asterisk-gui-bounces at lists.digium.com] On Behalf Of Alexandre
> Moutinho Santos
> Sent: Wednesday, April 18, 2007 5:25 AM
> To: Asterisk GUI project discussion
> Subject: Re: [asterisk-gui] Call Queue
>
> There is a misunderstanding about this feature that is also discussed on
> the forum. What is now implemented on the GUI is Call Queue for Call
> Centers, where the Agents (extensions) MUST login in to the Queue. What
> most people want are Groups: several extensions that ring at the same
> time or in a round robin fashion, etc... This can be done also with
> queues but the definition is different.
> I think that a simple change in the GUI could solve this issue.
>
> salEs at michianawireless.com escreveu:
>   
>> Hello,
>>
>>  
>>
>> I have several extensions setup with 'is agent' and have the call
>> queues set to 'ring all' and have each of those extension selected as
>> agents but when there is someone in the queue none of the phones ever
>> ring. What am I missing on this?
>>
>>  
>>
>> Thanks
>>
>> ------------------------------------------------------------------------
>>
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