[asterisk-dev] temporary PauseQueueMember

Peter Beckman beckman at angryox.com
Tue Jun 1 11:17:30 CDT 2010


On Tue, 1 Jun 2010, Milo van der Zee wrote:

> I would like to add an option to PauseQueueMember to make the pausing
> temporary. Something like t(45) for a pause of 45 seconds.

I've run into such a problem before.  Write a cron job that runs once a
minute that queries the Asterisk Manager to see if the agent is on ANY
call.  If not, unpause them.

I don't think a timer will effectively solve the problem, because it is a
dumb timer, rather than some sort of intelligence based on your specific
business case.

Beckman
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Peter Beckman                                                  Internet Guy
beckman at angryox.com                                 http://www.angryox.com/
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