[asterisk-dev] Caller ID, CRM integration (was: Re: [Code Review] Correctast_api_register/unregister_multiple() API calls)
Philipp Kempgen
philipp.kempgen at amooma.de
Mon Nov 17 07:13:08 CST 2008
mike at travel-manager.co.uk schrieb:
> can you tell me if there is a way to get an caller id on a hosted system.
> I posted a question a week ago but have not had any replies.
>
> We run a hosted application called Travel Manager www.gotravel-manager.com and are working with a pilot group of community transport associations one of their problems is their clients are not computer users so to book them on a journey they phone a call centre, the call centres are not coping with the work well. they use our software because we can aggregate all the authorities reports.
> We are trying to find a way of using CID to bring up a customers file, so bookings for clients are quick & fault free.
That's possible.
But please post on asterisk-users (not -dev) and please dont hijack
threads.
Thanks,
Philipp Kempgen
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