[asterisk-dev] [policy] Bug Tracker Workflow Discussion
Tzafrir Cohen
tzafrir.cohen at xorcom.com
Mon Aug 11 11:13:19 CDT 2008
On Mon, Aug 11, 2008 at 11:12:53AM -0400, Jay R. Ashworth wrote:
> On Mon, Aug 11, 2008 at 10:07:26AM -0400, Leif Madsen wrote:
> > RESOLVED: A resolution for this issue has been reached. This issue
> > should immediately be CLOSED.
> >
> > CLOSED: No further action is necessary for this issue.
>
> I'd just like to ride my personal hobby horse about ticket trackers
> here:
>
> Anyone can "RESOLVE" a ticket.
>
> Only the *originator* should be able to "CLOSE" one. Nothing pisses me
> off worse than someone closing my ticket when I don't think they're
> done fixing it; telecom carriers are famous for this.
The original submitter is often not around when the issue is resolved.
Furthermore, an issue is often reproduced by many reporters.
--
Tzafrir Cohen
icq#16849755 jabber:tzafrir.cohen at xorcom.com
+972-50-7952406 mailto:tzafrir.cohen at xorcom.com
http://www.xorcom.com iax:guest at local.xorcom.com/tzafrir
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