[asterisk-dev] The New CDR system

Steve Murphy murf at digium.com
Fri Mar 30 05:38:40 MST 2007

On Fri, 2007-03-30 at 09:45 +0200, Vadim Lebedev wrote:
> I've have a client with call center which would like monitor agent 
> performance,
> he'd like to know how long specific call was put on hold for example...
> I could be nice to have possibiltiy to store into CDR  hold start/hold 
> end info

Not a bad idea for an event type to track; how would Asterisk detect
this, is it a sip thing, or a phone thing?

> Vadim
> Jonathan k. Creasy wrote:
> >I think this is an excellent idea. 
> >
> >Both the CDREvent() and the new CDR method. 
> >-Jonathan
> >
> >  

Steve Murphy
Software Developer

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