[asterisk-dev] The New CDR system
Steve Murphy
murf at digium.com
Fri Mar 30 05:38:40 MST 2007
On Fri, 2007-03-30 at 09:45 +0200, Vadim Lebedev wrote:
> I've have a client with call center which would like monitor agent
> performance,
> he'd like to know how long specific call was put on hold for example...
> I could be nice to have possibiltiy to store into CDR hold start/hold
> end info
>
Not a bad idea for an event type to track; how would Asterisk detect
this, is it a sip thing, or a phone thing?
> Vadim
>
> Jonathan k. Creasy wrote:
>
> >I think this is an excellent idea.
> >
> >Both the CDREvent() and the new CDR method.
> >-Jonathan
> >
> >
--
Steve Murphy
Software Developer
Digium
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