[asterisk-dev] The New CDR system
vadim at mbdsys.com
Fri Mar 30 00:45:22 MST 2007
I've have a client with call center which would like monitor agent
he'd like to know how long specific call was put on hold for example...
I could be nice to have possibiltiy to store into CDR hold start/hold
Jonathan k. Creasy wrote:
>I think this is an excellent idea.
>Both the CDREvent() and the new CDR method.
>>From: asterisk-dev-bounces at lists.digium.com [mailto:asterisk-dev-
>>bounces at lists.digium.com] On Behalf Of Tilghman Lesher
>>Sent: Thursday, March 29, 2007 8:16 PM
>>To: Asterisk Developers Mailing List
>>Subject: Re: [asterisk-dev] The New CDR system
>>On Thursday 29 March 2007 18:27, Nicholas Campion wrote:
>>>Would it be possible to include the capability for channels to put
>>>out channel specific information? For example, it would be really
>>>nice if the SIP channel would put out the $RTPAUDIOQOS as you
>>>currently have to store this information in the userdata field in a
>>>CDR to get it to store with the CDR information. Essentially, I
>>>think we need a better way to extract the SIP (and hopefully other
>>>channels) quality of service information. It seems like the CDR is
>>>at least a "semi-logical" location for this to reside currently.
>>>I think the new scheme should try and make this, and other channel
>>>dependent information, more easy to access.
>>Yes. We're considering an application along the lines of CDREvent(),
>>to create a distinct event from the dialplan, in much the same way that
>>UserEvent() creates a custom event from the dialplan to the Manager
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