[asterisk-dev] SUGGESTION: Attended and blind transfer in the
same digit
Anton
anton.vazir at gmail.com
Sat Nov 25 07:39:38 MST 2006
I'd like to add that an existing feature when you do
attended ZAP transfer, and than press flash the second
time - transfer becomes a conference. it's just nasty. Any
office PBX (Panas for example) do a conference while
pressing "3" (or "conf" on proprietary extension) - then
conference occurs. Imagine when the secretary - (the usual
buautiful girl, with light head and nice voice, who does
not know anything about technologies, and every button for
her is the top of mountain of knowledge) - just press flash
twice and transfer the call to me and I say to her, "I'm
not here". Caller HEARS that. That happen to me, and my
colleguses. Not once. Many times.
On 25 November 2006 15:40, Paco Brufal wrote:
> Hello,
>
> I want to ask you a question about blind and attended
> transfer.
>
> Why not to introduce a feature in Asterisk to make both
> transfers from the same digit? The type of the transfer
> will be blind or attended according to the user behavior.
>
> Example:
>
> - I receive a call
> - I press the transfer digit
> - I dial an extension
> * If I hangup the phone while ringing extension, the
> transfer will be blind * If I wait to talk to the
> extension, the transfer will be attended.
>
> Is this too dificult to implement? I would do it if I
> had more knowledge about asterisk source code (if someone
> can give me directions on how to do it, I can try)
>
> Thanks.
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