[Asterisk-Dev] Call Queue Addition to MOH

Steve McMahon ajener at qwest.net
Sun Feb 20 01:08:54 MST 2005


Ok Lets get a little more creative, Is there a way to establish a queue, and
ring a line without and agent login just designate a sip line or line(s) to
ring ??

----- Original Message ----- 
From: "Brian Roy" <mister.roy at gmail.com>
To: "Asterisk Developers Mailing List" <asterisk-dev at lists.digium.com>
Sent: Saturday, February 19, 2005 4:51 AM
Subject: Re: [Asterisk-Dev] Call Queue Addition to MOH


> On Sat, 19 Feb 2005 04:27:06 -0800, Steve McMahon <ajener at qwest.net>
wrote:
>
> > or am I just stupid and have no clue what I'm talking about because I
have
> > worked in a 3000+ agent call center with a queue that is always over
300+
> > people? And customers like to know their wait time so they can run out
and
> > smoke or do something, beat off whatever ...
> >
>
> Steve,
>
> Now, unfortunately the wiki is down right now or otherwise I would
> directly answer your "am I just stupid" question. But, I'll take it
> easy on you. These features are already in app_queue and well
> documented both in the examples and on the wiki. Get in there and play
> with it and you will figure it out.
>
> Also, although you might appear to be asking someone to program
> something that is already there, this is really better suited for the
> -users group. The -dev group should be used once you have spent more
> time with Asterisk and you are indeed needing some development help.
>
> Hope I didn't come off too harsh, but you need to dig into Asterisk a
> little more. Hopefully the wiki will be up soon!
>
> Have fun,
>
> -Chuji
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