[Asterisk-Dev] app_queue and cisco transfer

[Kevin P. Fleming]

Ben Miller wrote:
> This has been fixed in a patch.
> http://bugs.digium.com/bug_view_page.php?bug_id=0002168
> It is tested and works well.  We are just waiting for the patcher to get
> Mark a disclaimer.

I'm not sure that change will solve the OP's problem. That change will 
if the call is _never_ accepted by the phone (because it redirected to 
elsewhere).

However, if the phone accepts the call (and the agent answers), then 
from that point on app_queue is not involved with that channel (other 
than maintaining the bridge) until it hangs up. If the channel is 
reinvited to "dead air" (put on hold), then reinvited to some other 
place (transferred), the app_queue end of the channel is still in place, 
the other end has just moved.