[Asterisk-Dev] app_queue and cisco transfer

[Ben Miller]

This has been fixed in a patch.
http://bugs.digium.com/bug_view_page.php?bug_id=0002168
It is tested and works well.  We are just waiting for the patcher to get
Mark a disclaimer.


-----Original Message-----
From: asterisk-dev-bounces at lists.digium.com
[mailto:asterisk-dev-bounces at lists.digium.com] On Behalf Of Kevin P.
Fleming
Sent: Wednesday, September 22, 2004 10:53 AM
To: Asterisk Developers Mailing List
Subject: Re: [Asterisk-Dev] app_queue and cisco transfer

Ben Merrills wrote:

> There seems to be a bug in app_queue that prevents calls from reaching
> agents. If a call is directed to an agent, and that agent transfers
the
> call using the transfer facility on Cisco phones (SIP firmware 7.2)
then
> show agents shows the call still at that same agent. This prevents
calls
> from being sent to that agent for the duration of the transferred
call!

I have only recently started reading the app_queue code, but I could see

how this could happen; the channel that app_queue creates to connect to 
the agent stays alive during the transfer, it just has its other end 
connected to a different endpoint. As far as app_queue is concerned, the

agent is still busy, because it has no idea that any transfer has taken 
place.
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