[Asterisk-Dev] Resource: RVM Server

Tilghman Lesher tilghman at mail.jeffandtilghman.com
Wed Sep 17 19:35:26 MST 2003


On Wednesday 17 September 2003 20:15, Ian Blenke wrote:
> Tilghman Lesher wrote:
> > On Wednesday 17 September 2003 02:52, Steven Critchfield wrote:
> >>On Tue, 2003-09-16 at 16:33, Tilghman Lesher wrote:
> >>>I'm currently developing a new resource for Asterisk, which I am
> >>>calling RVM (remote voice mail).
> >>
> >>Maybe I'm missing something very important. But if your sales staff
> >>is local to the original voicemail, why would you want it to go off
> >>site? You state how you want to listen to it locally, but you also
> >
> > That's just the point.  Occasionally a message is left for
> > accounting which needs to go to sales.  Sales' voicemail is on
> > another server (geographically, it's on the other side of the
> > country).  Right now, even though accounting can dial an extension
> > and speak to sales, accounting cannot transfer that message to
> > sales, because the voicemail for sales is on another server.
> >
> > If you're going to suggest putting all voicemail on the same
> > server, that's a no go.  Explain to your non techie people why the
> > customer cannot leave a message when the gateway is down (or why
> > they cannot listen to their messages).  That's shifting the
> > problem, not solving it.
>
> Why not simply rsync/unison the spool directories?
>
> Use the same voicemail.conf on both servers, and mirror the
> underlying .gsm/.wav files?

Because voicemail messages must be consecutive -- and if you rsync
a message which needs to be transferred, you might overwrite another
unheard message.

-Tilghman




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