[Asterisk-Dev] Resource: RVM Server
Ian Blenke
icblenke at nks.net
Wed Sep 17 18:15:20 MST 2003
Tilghman Lesher wrote:
> On Wednesday 17 September 2003 02:52, Steven Critchfield wrote:
>
>>On Tue, 2003-09-16 at 16:33, Tilghman Lesher wrote:
>>
>>>I'm currently developing a new resource for Asterisk, which I am
>>>calling RVM (remote voice mail).
>>
>>Maybe I'm missing something very important. But if your sales staff
>>is local to the original voicemail, why would you want it to go off
>>site? You state how you want to listen to it locally, but you also
>
>
> That's just the point. Occasionally a message is left for accounting
> which needs to go to sales. Sales' voicemail is on another server
> (geographically, it's on the other side of the country). Right now,
> even though accounting can dial an extension and speak to sales,
> accounting cannot transfer that message to sales, because the
> voicemail for sales is on another server.
>
> If you're going to suggest putting all voicemail on the same server,
> that's a no go. Explain to your non techie people why the customer
> cannot leave a message when the gateway is down (or why they
> cannot listen to their messages). That's shifting the problem, not
> solving it.
Why not simply rsync/unison the spool directories?
Use the same voicemail.conf on both servers, and mirror the underlying
.gsm/.wav files?
Once it's in a Unix filesystem, there are simple ways to keep them in
sync across a number of servers.
--
- Ian C. Blenke <icblenke at nks.net>
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