[Asterisk-Dev] Resource: RVM Server

[Tilghman Lesher]

On Wednesday 17 September 2003 02:52, Steven Critchfield wrote:
> On Tue, 2003-09-16 at 16:33, Tilghman Lesher wrote:
> > I'm currently developing a new resource for Asterisk, which I am
> > calling RVM (remote voice mail).
>
> Maybe I'm missing something very important. But if your sales staff
> is local to the original voicemail, why would you want it to go off
> site? You state how you want to listen to it locally, but you also

That's just the point.  Occasionally a message is left for accounting
which needs to go to sales.  Sales' voicemail is on another server
(geographically, it's on the other side of the country).  Right now,
even though accounting can dial an extension and speak to sales,
accounting cannot transfer that message to sales, because the
voicemail for sales is on another server.

If you're going to suggest putting all voicemail on the same server,
that's a no go.  Explain to your non techie people why the customer
cannot leave a message when the gateway is down (or why they
cannot listen to their messages).  That's shifting the problem, not
solving it.

-Tilghman