[Asterisk-Dev] call center - 1 phone ringing at a time

Mike Nugent mike at calltrex.com
Fri Dec 19 14:38:51 MST 2003

We're in the process of moving Asterisk to a production status.  It was
necessary for us to go forward with this.

We'll have the equipment and time to work on making this perfect in the
middle of this next week, and I'm sure we'd be happy to work with you on

On Fri, 2003-12-19 at 10:46, Kevin Bockman wrote:
> --- Mike Nugent <mike at calltrex.com> wrote:
> >We had an issue with the way app_queue was ringing phones.  Apparently,
> >it rang a single phone and when another caller came in, the next phone
> >wouldn't ring until someone picked up the first one.
> That was a known issue.  I will test it and post how it turns out.  I'm still in the development phase at home and I don't have enough equipment to simulate more than 1 agent in the queue right now.  Will be getting 2 BT101s in on Tuesday so I should know then.
> Thanks,
> Kevin
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Mike Nugent
System Administrator

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