[Asterisk-Dev] call center - 1 phone ringing at a time
kbockml at techemail.com
Fri Dec 19 11:46:46 MST 2003
--- Mike Nugent <mike at calltrex.com> wrote:
>We had an issue with the way app_queue was ringing phones. Apparently,
>it rang a single phone and when another caller came in, the next phone
>wouldn't ring until someone picked up the first one.
That was a known issue. I will test it and post how it turns out. I'm still in the development phase at home and I don't have enough equipment to simulate more than 1 agent in the queue right now. Will be getting 2 BT101s in on Tuesday so I should know then.
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