[asterisk-bugs] [JIRA] (ASTERISK-27199) Voicemail emails ignoring "serveremail" setting

Allison Walters (JIRA) noreply at issues.asterisk.org
Tue Aug 15 12:48:08 CDT 2017


Allison Walters created ASTERISK-27199:
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             Summary: Voicemail emails ignoring "serveremail" setting
                 Key: ASTERISK-27199
                 URL: https://issues.asterisk.org/jira/browse/ASTERISK-27199
             Project: Asterisk
          Issue Type: Bug
      Security Level: None
          Components: Applications/app_voicemail/IMAP
    Affects Versions: 13.16.0
         Environment: FreePBX 13.0.192.9 bundled distro
            Reporter: Allison Walters
            Severity: Minor


(Note: this was originally reported as a bug to FreePBX - they verified that they're setting the config properly for the underlying asterisk system, and so suggested it be reported here instead.  I've included that bug report in the external issue ID field on this report.)

I have entered the email address I want to use for voicemail sending (voicemail@<ourdomain>) into the SMTP authentication settings (not sure exactly where this lies in the asterisk settings), and into the voicemail/email settings.  I've verified that this address is then put into the voicemail.conf file as the serveremail setting.  However, this fails, and in the maillog I can see that the email is sending from "asterisk@<ourdomain>", which of course doesn't match the authentication info I've put in, so O365 rejects it.  If I create asterisk@ in our O365, and use that info everywhere, it all works fine, but it seems to ignore the serveremail setting when I'm telling it to send from a different address.

I've tried both voicemail@<ourdomain> and just voicemail as the setting, and again can see that they're getting successfully written to the voicemail.conf file; they're just not getting used when the email is composed.



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