[asterisk-bugs] [JIRA] (ASTERISK-27199) Voicemail emails ignoring "serveremail" setting

[Asterisk Team (JIRA)]

    [ https://issues.asterisk.org/jira/browse/ASTERISK-27199?page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel&focusedCommentId=238095#comment-238095 ] 

Asterisk Team commented on ASTERISK-27199:
------------------------------------------

Thanks for creating a report! The issue has entered the triage process. That means the issue will wait in this status until a Bug Marshal has an opportunity to review the issue. Once the issue has been reviewed you will receive comments regarding the next steps towards resolution.

A good first step is for you to review the [Asterisk Issue Guidelines|https://wiki.asterisk.org/wiki/display/AST/Asterisk+Issue+Guidelines] if you haven't already. The guidelines detail what is expected from an Asterisk issue report.

Then, if you are submitting a patch, please review the [Patch Contribution Process|https://wiki.asterisk.org/wiki/display/AST/Patch+Contribution+Process].

> Voicemail emails ignoring "serveremail" setting
> -----------------------------------------------
>
>                 Key: ASTERISK-27199
>                 URL: https://issues.asterisk.org/jira/browse/ASTERISK-27199
>             Project: Asterisk
>          Issue Type: Bug
>      Security Level: None
>          Components: Applications/app_voicemail/IMAP
>    Affects Versions: 13.16.0
>         Environment: FreePBX 13.0.192.9 bundled distro
>            Reporter: Allison Walters
>            Severity: Minor
>
> (Note: this was originally reported as a bug to FreePBX - they verified that they're setting the config properly for the underlying asterisk system, and so suggested it be reported here instead.  I've included that bug report in the external issue ID field on this report.)
> I have entered the email address I want to use for voicemail sending (voicemail@<ourdomain>) into the SMTP authentication settings (not sure exactly where this lies in the asterisk settings), and into the voicemail/email settings.  I've verified that this address is then put into the voicemail.conf file as the serveremail setting.  However, this fails, and in the maillog I can see that the email is sending from "asterisk@<ourdomain>", which of course doesn't match the authentication info I've put in, so O365 rejects it.  If I create asterisk@ in our O365, and use that info everywhere, it all works fine, but it seems to ignore the serveremail setting when I'm telling it to send from a different address.
> I've tried both voicemail@<ourdomain> and just voicemail as the setting, and again can see that they're getting successfully written to the voicemail.conf file; they're just not getting used when the email is composed.



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