[asterisk-bugs] [JIRA] (ASTERISK-27166) app_queue: Crash when handling hangup with incomplete data

[Rusty Newton (JIRA)]

     [ https://issues.asterisk.org/jira/browse/ASTERISK-27166?page=com.atlassian.jira.plugin.system.issuetabpanels:all-tabpanel ]

Rusty Newton closed ASTERISK-27166.
-----------------------------------

    Resolution: Duplicate

Thanks for all the additional information. That is really detailed and will help out in the investigation. I'm going to close your issue out now and you can watch and participate on ASTERISK-27006. We try to consolidate issues when they are duplicates. All of your information will still be here and available for a developer or community member to view.

Feel free to post any further communication on ASTERISK-27006.

> app_queue: Crash when handling hangup with incomplete data
> ----------------------------------------------------------
>
>                 Key: ASTERISK-27166
>                 URL: https://issues.asterisk.org/jira/browse/ASTERISK-27166
>             Project: Asterisk
>          Issue Type: Bug
>      Security Level: None
>          Components: Applications/app_queue
>    Affects Versions: 13.17.0, 14.6.0
>         Environment: Linux Slackware 14.2
> Kernel 4.4.14
> Intel(R) Xeon(R) CPU E3-1220
> 8Gb Ram
> SATA HD
>            Reporter: Mario Lenis
>            Assignee: Unassigned
>         Attachments: core.kerberus-2017-08-08T13-00-50-0500-brief.txt, core.kerberus-2017-08-08T13-00-50-0500-full.txt, core.kerberus-2017-08-08T13-00-50-0500-thread1.txt, kerberus.log-2017-08-08T13-00-50-0500.txt
>
>
> This is the scenario:
> 1. Call enters to a Queue A and is received by Agent A (chan_sip)
> 2. Agent A executes an attended transfer to a Queue B and hangs up before someone answers.
> 3. The trasnfered call is not answered since Queue B has callback agents and none answers.
> 4. The attended transfer fails (beeperr) but the original channel had been optimized.
> 5. Asterisk stops.
> This is the backtrace of the issue.
> [http://kerberus.com.co/core/core.kerberus-2017-07-31T08-40-49-0500-brief.txt]
> [http://kerberus.com.co/core/core.kerberus-2017-07-31T08-40-49-0500-full.txt]
> [http://kerberus.com.co/core/core.kerberus-2017-07-31T08-40-49-0500-thread1.txt]



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