[asterisk-bugs] [JIRA] (ASTERISK-23724) Agent stay "In use" after logoff

[Rusty Newton (JIRA)]

    [ https://issues.asterisk.org/jira/browse/ASTERISK-23724?page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel&focusedCommentId=218008#comment-218008 ] 

Rusty Newton commented on ASTERISK-23724:
-----------------------------------------

Did they point out the specific bug? It would likely be ASTERISK-16115, ASTERISK-18411 from a quick search.

If they or you are sure it is one of those issues then we need to know which one so that we can close your report out as a duplicate of that issue.

If you believe the issue is not one of those two (or another) issue, then we still need the requested reproduction and debug information so that we can investigate if necessary.

> Agent stay "In use" after logoff
> --------------------------------
>
>                 Key: ASTERISK-23724
>                 URL: https://issues.asterisk.org/jira/browse/ASTERISK-23724
>             Project: Asterisk
>          Issue Type: Bug
>      Security Level: None
>          Components: Applications/app_queue
>    Affects Versions: 11.8.1
>         Environment: Standard FreePBX distro 11.8, FreePBX 1.8 & fresh Centos plus asterisk
>            Reporter: Javier Furio
>            Assignee: Javier Furio
>         Attachments: Agent-queue-problem.txt
>
>
> When an agent logoff from a queue (standar *12), the playback says "Agent Logoff", and can't get any new call, but always stay as "In Use" instead of "Unavailable", so .
> I've found several previous issues, but all of them were resolved before 2013, and those distributions are new.
> Regards



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