[asterisk-bugs] [JIRA] (ASTERISK-23724) Agent stay "In use" after logoff

[Javier Furio (JIRA)]

    [ https://issues.asterisk.org/jira/browse/ASTERISK-23724?page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel&focusedCommentId=217981#comment-217981 ] 

Javier Furio commented on ASTERISK-23724:
-----------------------------------------

OK. 
I have tried to attach the debug data to a file, but did not see any button "Attach file", so while I was asking my colleagues, I attached the description data to be able to access the information.
apology for the inconvenience
I am in contact with support FreePBX, and they were who told me that there was a bug in that version that had not been resolved in later versions of Asterisk, so we ought to open a case directly with you.
I'm using two fresh Asterisk installation, one with FreePBX and one with AsteriskNow & FreePBX and both has the same problem, even when AsteriskNow was without FreePBX.
Regards




> Agent stay "In use" after logoff
> --------------------------------
>
>                 Key: ASTERISK-23724
>                 URL: https://issues.asterisk.org/jira/browse/ASTERISK-23724
>             Project: Asterisk
>          Issue Type: Bug
>      Security Level: None
>          Components: Applications/app_queue
>    Affects Versions: 11.8.1
>         Environment: Standard FreePBX distro 11.8, FreePBX 1.8 & fresh Centos plus asterisk
>            Reporter: Javier Furio
>            Assignee: Javier Furio
>         Attachments: Agent-queue-problem.txt
>
>
> When an agent logoff from a queue (standar *12), the playback says "Agent Logoff", and can't get any new call, but always stay as "In Use" instead of "Unavailable", so .
> I've found several previous issues, but all of them were resolved before 2013, and those distributions are new.
> Regards



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