[asterisk-bugs] [JIRA] (ASTERISK-23137) Queue is not playing MOH

[Zane Conkle (JIRA)]

    [ https://issues.asterisk.org/jira/browse/ASTERISK-23137?page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel&focusedCommentId=214110#comment-214110 ] 

Zane Conkle commented on ASTERISK-23137:
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Look at this line:

[Jan 14 16:40:54] DEBUG[10726][C-0000004f]: res_config_mysql.c:819 store_mysql: MySQL RealTime: row inserted on table: queue_log, id: 62
    -- Started music on hold, class 'default', on SIP/flowroute-00000011

The music on hold does not start. The config is realtime I can try to get you a db dump. Looking through the log if you search for "music on hold" you can see where it thinks it starts and stops even though that is not the case until we pickup the call and place it on hold.
                
> Queue is not playing MOH
> ------------------------
>
>                 Key: ASTERISK-23137
>                 URL: https://issues.asterisk.org/jira/browse/ASTERISK-23137
>             Project: Asterisk
>          Issue Type: Bug
>      Security Level: None
>          Components: Applications/app_queue
>    Affects Versions: 12.0.0
>            Reporter: Zane Conkle
>            Assignee: Zane Conkle
>         Attachments: debug_info.log
>
>
> When placing a call into a queue on Asterisk 12 music is not returned to the holding party. If an agent answers a call and places the call on hold music is returned and works normal in this scenario. Attached is the log output from simulating this scenario.
> Caller -> Queue (Hold Music not Returned) -> Call Picked Up -> Call Placed On Hold (Music working as expected)

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