[asterisk-bugs] [JIRA] (ASTERISK-23137) Queue is not playing MOH

[Zane Conkle (JIRA)]

     [ https://issues.asterisk.org/jira/browse/ASTERISK-23137?page=com.atlassian.jira.plugin.system.issuetabpanels:all-tabpanel ]

Zane Conkle updated ASTERISK-23137:
-----------------------------------

    Attachment: queues.csv

Realtime queues export.
                
> Queue is not playing MOH
> ------------------------
>
>                 Key: ASTERISK-23137
>                 URL: https://issues.asterisk.org/jira/browse/ASTERISK-23137
>             Project: Asterisk
>          Issue Type: Bug
>      Security Level: None
>          Components: Applications/app_queue
>    Affects Versions: 12.0.0
>            Reporter: Zane Conkle
>            Assignee: Zane Conkle
>         Attachments: debug_info.log, queues.csv
>
>
> When placing a call into a queue on Asterisk 12 music is not returned to the holding party. If an agent answers a call and places the call on hold music is returned and works normal in this scenario. Attached is the log output from simulating this scenario.
> Caller -> Queue (Hold Music not Returned) -> Call Picked Up -> Call Placed On Hold (Music working as expected)

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