[asterisk-bugs] [JIRA] (ASTERISK-23137) Queue is not playing MOH

[Rusty Newton (JIRA)]

     [ https://issues.asterisk.org/jira/browse/ASTERISK-23137?page=com.atlassian.jira.plugin.system.issuetabpanels:all-tabpanel ]

Rusty Newton updated ASTERISK-23137:
------------------------------------

    Assignee: Zane Conkle
      Status: Waiting for Feedback  (was: Triage)

Thanks for the report. Please point out in the log where the issue is demonstrated.

Please also attach the necessary config files to reproduce the issue. queues.conf, sip.conf, extensions.conf would be a start.

Thanks!
                
> Queue is not playing MOH
> ------------------------
>
>                 Key: ASTERISK-23137
>                 URL: https://issues.asterisk.org/jira/browse/ASTERISK-23137
>             Project: Asterisk
>          Issue Type: Bug
>      Security Level: None
>          Components: Applications/app_queue
>    Affects Versions: 12.0.0
>            Reporter: Zane Conkle
>            Assignee: Zane Conkle
>         Attachments: debug_info.log
>
>
> When placing a call into a queue on Asterisk 12 music is not returned to the holding party. If an agent answers a call and places the call on hold music is returned and works normal in this scenario. Attached is the log output from simulating this scenario.
> Caller -> Queue (Hold Music not Returned) -> Call Picked Up -> Call Placed On Hold (Music working as expected)

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