[asterisk-bugs] [Asterisk 0013220]: Calls in high-weighted queue block low-weighted
Asterisk Bug Tracker
noreply at bugs.digium.com
Tue Aug 5 10:01:31 CDT 2008
The following issue requires your FEEDBACK.
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http://bugs.digium.com/view.php?id=13220
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Reported By: garychen
Assigned To:
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Project: Asterisk
Issue ID: 13220
Category: Applications/app_queue
Reproducibility: always
Severity: major
Priority: normal
Status: feedback
Asterisk Version: 1.4.19
SVN Branch (only for SVN checkouts, not tarball releases): N/A
SVN Revision (number only!):
Disclaimer on File?: N/A
Request Review:
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Date Submitted: 2008-08-01 08:28 CDT
Last Modified: 2008-08-05 10:01 CDT
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Summary: Calls in high-weighted queue block low-weighted
Description:
I have two queues, weighted 4 and 5. High priority calls are placed in
Q6002, while low priority ones in Q6001.
All agents are member of both queues.
The problem is whenever there's a high priority call ringing on an agent
(the agent not answer the call), low priority calls not routed to any idle
agents. They are blocked.
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Issue History
Date Modified Username Field Change
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2008-08-05 10:01 Corydon76 Status new => feedback
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