[asterisk-bugs] [Asterisk 0013220]: Calls in high-weighted queue block low-weighted

Asterisk Bug Tracker noreply at bugs.digium.com
Tue Aug 5 10:00:50 CDT 2008


A NOTE has been added to this issue. 
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http://bugs.digium.com/view.php?id=13220 
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Reported By:                garychen
Assigned To:                
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Project:                    Asterisk
Issue ID:                   13220
Category:                   Applications/app_queue
Reproducibility:            always
Severity:                   major
Priority:                   normal
Status:                     new
Asterisk Version:           1.4.19 
SVN Branch (only for SVN checkouts, not tarball releases): N/A 
SVN Revision (number only!):  
Disclaimer on File?:        N/A 
Request Review:              
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Date Submitted:             2008-08-01 08:28 CDT
Last Modified:              2008-08-05 10:00 CDT
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Summary:                    Calls in high-weighted queue block low-weighted
Description: 
I have two queues, weighted 4 and 5. High priority calls are placed in
Q6002, while low priority ones in Q6001.

All agents are member of both queues.

The problem is whenever there's a high priority call ringing on an agent
(the agent not answer the call), low priority calls not routed to any idle
agents. They are blocked.
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 (0091094) Corydon76 (administrator) - 2008-08-05 10:00
 http://bugs.digium.com/view.php?id=13220#c91094 
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That makes perfect sense to me.  You're essentially guaranteeing that the
high priority call will get serviced first, even if there are low priority
calls sitting in queue.  What is that problem? 

Issue History 
Date Modified    Username       Field                    Change               
====================================================================== 
2008-08-05 10:00 Corydon76      Note Added: 0091094                          
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