[asterisk-biz] QueueMetrics 19.10 released today

[Giovanni Maruzzelli]

Yay! Congrats!



On Tue, Oct 29, 2019 at 11:01 AM Lenz Emilitri <lenz.loway at gmail.com> wrote:

> Loway is glad to announce the new version of its worldwide renowned
> monitoring and reporting suite QueueMetrics.
>
> QueueMetrics collects data from an Asterisk-based PBX and generates
> analytical reports with over 200 different metrics, covering all the
> key categories for an effective call center management: realtime
> panels, historical reporting system, supervisor page, agent page,
> wallboards, quality assessment modules, payroll management, soft-phone
> and much more.
>
> “QueueMetrics 19.10 is a major step forward in terms of usability on
> mobile devices, and paves the way for a more pleasant and  intuitive
> user experience for large and small contact centres.” said Lorenzo
> Emilitri, Loway Founder.
>
> QueueMetrics release 19.10 focuses on a major improvement in the user
> interface, that is now rebuilt with a modern toolkit for an up-to-date
> look and full support to mobile browsers.
>
> The data synchronizer module is completely rewritten in order to be
> easier to use and more efficient, while agents actions can be now
> performed through a generic JSON API and security and data protection
> has been largely improved.
>
> Full support for Korean language has been added as well as several bug
> fixes implemented.
>
> For more information about QueueMetrics 19.10 visit the release notes
> page at https://manuals.loway.ch/QM_WhatsNew-chunked/ch17.html
>
> QueueMetrics 19.10 supports Asterisk 13, 14, 15 and 16, as well as any
> previous Asterisk version and all major distributions like FreePBX and
> is available as QueueMetrics-Live Cloud hosted service or On-Premise
> software package.
>
> For a full featured 30 days QueueMetrics trial visit the official
> product site https://www.queuemetrics.com.
>
>
> --
> Loway - home of QueueMetrics - http://queuemetrics.com
> Try the WombatDialer auto-dialer @ http://wombatdialer.com
>
> --
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-- 
Sincerely,

Giovanni Maruzzelli
OpenTelecom.IT
cell: +39 347 266 56 18
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