[asterisk-biz] Voice Broadcasting / Call Blasting
perl ninja
perlninja at gmail.com
Wed Aug 4 11:21:31 CDT 2010
Hey,
I need a solution for Voice Broadcasting or Call blasting whatever
terminology you would like to use..
Basicly here is the call flow Dialer Dials a set number of calls per minute
maintains X number of concurrent calls at any time
when a remote party picks up it plays an audio file to them at that point
the remote party press's 1 to be transfered to a rep
or press's 2 to Disconnect..
if they press 1 it automaticly transfers the call to a Rep
Call Flow.
If the call is being transfered to an Agent via SIP termination to a
landline number
then if there is already X number of calls in place to that number it will
put that call in Que with MOH(Music On Hold )
If the call is being transfered to An Internal Extension On the PBX then it
puts them in Que aswell to be transfered to a Rep when one is free
Now it must also have ACD ( Automatic Call Distribution ) so its
distributing calls evenly,
Now from my Last Post i had alot of people contact me but most where people
offering SaaS
I'm looking for a Dialer Solution i can put on my Server..
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