[asterisk-biz] Survey systems - anything out there?

[BJ Weschke]

John Todd wrote:
> Let's assume that the following query is being made by someone who is  
> not an annoying spammer, which I have reasonable belief is the  
> case.  :-)
>
> I'm looking for anyone who is selling/providing an Asterisk-based  
> platform that creates outbound surveys to customers using Asterisk as  
> the core telephony engine.  Think of it like those calls you get after  
> you get your car serviced at the dealer.  The goal is to be a stand- 
> alone system, with reasonable import capabilities from CSV, and of  
> course a web interface of some type.  The ability to get "under the  
> hood" is optimal, or at least be able to get to dialplan or easily- 
> modified AGI scripts.
>
> Please send private or public replies - the archives will benefit from  
> any results in a public forum.
>
>   
 John,

 We've built a platform for these types of things for several different 
clients over the past few years. We have a web interface that allows you 
to import via CSV/Excel/etc. We then have a "dialer" manager that can 
manage a single or multiple Asterisk instances to make the calls, do 
AMD, and then do the survey and record disposition/results back in 
excel/graph/web reporting format. Most of the coding is done in PERL and 
relies on MySQL for a DB back end.

 BJ

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Bird's The Word Technologies, Inc.
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