[asterisk-biz] Call Center Solution

[Matt Florell]

Hello,

I have a client that used to use Aheeva years ago, they have wonderful
support I was told. His only issue was the cost which is why he moved
to VICIDIAL.

MATT---

On 5/15/08, Justin Case <nogoodnameswereavailable at gmail.com> wrote:
> Steve,
> How is their support ? Anyone else have experience with Aheeva (not that I
> don't trust you Steve).
>
> /J
>
>
> On Thu, May 15, 2008 at 6:26 PM, Steve Totaro
> <stotaro at totarotechnologies.com> wrote:
>
> > Aheeva has the best product out there but also the most expensive as
> > far as Asterisk call center solutions.  The webex demo will blow you
> > away, so will the quote.
> >
> > Thanks,
> > Steve Totaro
> >
> >
> >
> >
> > On Thu, May 15, 2008 at 9:39 AM, Claude Klimos <claude.klimos at aheeva.com>
> wrote:
> > > Hi,
> > >
> > >
> > >
> > > Aheeva Technology offers a call center solution for Asterisk. The
> product
> > > has been around since 2003 and we have several installations in the
> world.
> > > Lately Aheeva won the Digium Innovation Award for its solution.
> > >
> > > It can handle inbound, outbound with different dialing modes
> (predictive,
> > > preview, broadcast, and progressive), skill-based routing, has a
> web-based
> > > management interface configuration and real-time statistics, can easily
> > > scale, multi-site and multi-tenants, agents can be equipped with
> softphones
> > > or hardphones, etc.
> > >
> > >
> > >
> > > You can visit www.aheeva.com or contact me directly for additional
> > > information.
> > >
> > >
> > >
> > > Cheers,
> > >
> > > Claude
> > >
> > > ________________________________
> > >
> > > From: asterisk-biz-bounces at lists.digium.com
> > > [mailto:asterisk-biz-bounces at lists.digium.com] On
> Behalf Of Justin Case
> > > Sent: Thursday, May 15, 2008 5:34 AM
> > > To: Commercial and Business-Oriented Asterisk Discussion
> > > Subject: [asterisk-biz] Call Center Solution
> > >
> > >
> > >
> > > Hi List,
> > > I have been using Asterisk for about 4 years now. I have done extensive
> work
> > > so I know my way around. I have a customer now who wants a "Call Center
> > > Solution". Something like Avaya or Zulty's. The most important things
> for me
> > > are features and support. I have no problem paying for a solution but
> should
> > > there be an issue I need to know that there will be some one there to
> help
> > > me after the sale. I am looking to hear more from users than sellers to
> see
> > > what others have used and what has worked for them.
> > >
> > > Thanks.
> > >
> > > /J
> > >
> >
> >
> >
> >
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