[asterisk-biz] Call Center Solution

[Justin Case]

Steve,
How is their support ? Anyone else have experience with Aheeva (not that I
don't trust you Steve).

/J

On Thu, May 15, 2008 at 6:26 PM, Steve Totaro <
stotaro at totarotechnologies.com> wrote:

> Aheeva has the best product out there but also the most expensive as
> far as Asterisk call center solutions.  The webex demo will blow you
> away, so will the quote.
>
> Thanks,
> Steve Totaro
>
> On Thu, May 15, 2008 at 9:39 AM, Claude Klimos <claude.klimos at aheeva.com>
> wrote:
> > Hi,
> >
> >
> >
> > Aheeva Technology offers a call center solution for Asterisk. The product
> > has been around since 2003 and we have several installations in the
> world.
> > Lately Aheeva won the Digium Innovation Award for its solution.
> >
> > It can handle inbound, outbound with different dialing modes (predictive,
> > preview, broadcast, and progressive), skill-based routing, has a
> web-based
> > management interface configuration and real-time statistics, can easily
> > scale, multi-site and multi-tenants, agents can be equipped with
> softphones
> > or hardphones, etc.
> >
> >
> >
> > You can visit www.aheeva.com or contact me directly for additional
> > information.
> >
> >
> >
> > Cheers,
> >
> > Claude
> >
> > ________________________________
> >
> > From: asterisk-biz-bounces at lists.digium.com
> > [mailto:asterisk-biz-bounces at lists.digium.com] On Behalf Of Justin Case
> > Sent: Thursday, May 15, 2008 5:34 AM
> > To: Commercial and Business-Oriented Asterisk Discussion
> > Subject: [asterisk-biz] Call Center Solution
> >
> >
> >
> > Hi List,
> > I have been using Asterisk for about 4 years now. I have done extensive
> work
> > so I know my way around. I have a customer now who wants a "Call Center
> > Solution". Something like Avaya or Zulty's. The most important things for
> me
> > are features and support. I have no problem paying for a solution but
> should
> > there be an issue I need to know that there will be some one there to
> help
> > me after the sale. I am looking to hear more from users than sellers to
> see
> > what others have used and what has worked for them.
> >
> > Thanks.
> >
> > /J
> >
>
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