[asterisk-biz] Call Center Solution

Steve Totaro stotaro at totarotechnologies.com
Thu May 15 10:26:15 CDT 2008


Aheeva has the best product out there but also the most expensive as
far as Asterisk call center solutions.  The webex demo will blow you
away, so will the quote.

Thanks,
Steve Totaro

On Thu, May 15, 2008 at 9:39 AM, Claude Klimos <claude.klimos at aheeva.com> wrote:
> Hi,
>
>
>
> Aheeva Technology offers a call center solution for Asterisk. The product
> has been around since 2003 and we have several installations in the world.
> Lately Aheeva won the Digium Innovation Award for its solution.
>
> It can handle inbound, outbound with different dialing modes (predictive,
> preview, broadcast, and progressive), skill-based routing, has a web-based
> management interface configuration and real-time statistics, can easily
> scale, multi-site and multi-tenants, agents can be equipped with softphones
> or hardphones, etc.
>
>
>
> You can visit www.aheeva.com or contact me directly for additional
> information.
>
>
>
> Cheers,
>
> Claude
>
> ________________________________
>
> From: asterisk-biz-bounces at lists.digium.com
> [mailto:asterisk-biz-bounces at lists.digium.com] On Behalf Of Justin Case
> Sent: Thursday, May 15, 2008 5:34 AM
> To: Commercial and Business-Oriented Asterisk Discussion
> Subject: [asterisk-biz] Call Center Solution
>
>
>
> Hi List,
> I have been using Asterisk for about 4 years now. I have done extensive work
> so I know my way around. I have a customer now who wants a "Call Center
> Solution". Something like Avaya or Zulty's. The most important things for me
> are features and support. I have no problem paying for a solution but should
> there be an issue I need to know that there will be some one there to help
> me after the sale. I am looking to hear more from users than sellers to see
> what others have used and what has worked for them.
>
> Thanks.
>
> /J
>



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