[asterisk-biz] Call Center Solution

[Claude Klimos]

Hi,

 

Aheeva Technology offers a call center solution for Asterisk. The product
has been around since 2003 and we have several installations in the world.
Lately Aheeva won the Digium Innovation Award for its solution.

It can handle inbound, outbound with different dialing modes (predictive,
preview, broadcast, and progressive), skill-based routing, has a web-based
management interface configuration and real-time statistics, can easily
scale, multi-site and multi-tenants, agents can be equipped with softphones
or hardphones, etc.

 

You can visit HYPERLINK "http://www.aheeva.com/"www.aheeva.com or contact me
directly for additional information.

 

Cheers,

Claude

   _____  

From: asterisk-biz-bounces at lists.digium.com
[mailto:asterisk-biz-bounces at lists.digium.com] On Behalf Of Justin Case
Sent: Thursday, May 15, 2008 5:34 AM
To: Commercial and Business-Oriented Asterisk Discussion
Subject: [asterisk-biz] Call Center Solution

 

Hi List,
I have been using Asterisk for about 4 years now. I have done extensive work
so I know my way around. I have a customer now who wants a "Call Center
Solution". Something like Avaya or Zulty's. The most important things for me
are features and support. I have no problem paying for a solution but should
there be an issue I need to know that there will be some one there to help
me after the sale. I am looking to hear more from users than sellers to see
what others have used and what has worked for them.

Thanks.

/J

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