[asterisk-biz] OT: Client Management

[Cory Andrews]

There are a number of open source ticketing systems, such as
http://otrs.org/
 
Google "open source ticketing" for others.  Not sure of the CRM features
on these, but you could probably marry it up with something like
SugarCRM.
 
Cory Andrews
 

________________________________

From: asterisk-biz-bounces at lists.digium.com
[mailto:asterisk-biz-bounces at lists.digium.com] On Behalf Of Dovid Bender
Sent: Tuesday, January 09, 2007 11:44 AM
To: asterisk-biz at lists.digium.com
Subject: [asterisk-biz] OT: Client Management


Hello List,
Does anyone know of a web based software that I can keep track of work
done for clients (where I can add notes etc). I need something for
several techs to be able to log in see work being done for clients, any
problems etc. (i.e. If there is a team working on a clients phone system
- I can start the work, put in notes on what I did and the night tech
can log in and look at the ticket, see what I did and go on). I dont
mind a paid solution.
 
Thanks,
 
Dovid
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