[asterisk-biz] View from a side competitor

[Ming Guang Yong]

Craig,
You may want to consider our Druid Enterprise Edition v1.0 = Asterisk + 
Druid + linux
Here is a link to check our feature list
http://www.voiceroute.net/site/index.php?p=tour
Our live demo is
http://www.voiceroute.net/site/index.php?p=livedemo

Here is a list of our current customer list.
http://www.voiceroute.net/site/index.php?p=customer

Our stability and feature list is comparable if not better than PBXtra. 
We do not require you to have a locked down GUI hosted at our site and 
pay a year subscription fee. You own the customer and the interface.
Best of all, we have an OEM program where you can put your logo & 
customize it to your requirements including adding extra custom pages 
and applications. I have a customer who has implemented PBX + wifi 
configuration using Druid.
If you have any questions, I am available at Tel: +1-650-331-1732 ext 301

Ming
>
> I’m just wondering whether the Fonality owned products have many 
> unique features not available in a normal FreePBX / AsteriskNOW / 
> Asterisk build.
>
> For example does “your” Asterisk version have a true ACD for call 
> centre (i.e. it will distribute calls to agents based on several 
> selectable criteria such as “most idle” times [“most idle” reset when 
> a call is answered, not reset once the agents completes the call])?
>
> WhWh is the maximum feasible number of monitored extensions for the 
> operator panel (we have a customer looking at an install with 500 
> extensions who needs a large scale multi-receptionist operator panel)?
>
> Thanks
>
> **Craig Lawrence**
>
> **Mytel**** ****Voice & Data Pty Ltd**
>
> //Communicate the Smart Way//
>
> 218 / 55 Flemington Road
>
> North Melbourne Victoria 3051
>
> Mytel VOIP Ext phone: 990451
>
> Traditional Phone. +61 3 9013 1700
>
> Traditional Fax. +61 3 9011 9618
>
> e. craig at mytel.net.au <blocked::mailto:craig at mytel.net.au>
>
> m. 0413 881616
>
> www.mytel.net.au <blocked::http://www.mytel.net.au/>
>
> ------------------------------------------------------------------------
>
> *From:* asterisk-biz-bounces at lists.digium.com 
> [mailto:asterisk-biz-bounces at lists.digium.com] *On Behalf Of *Derrick 
> Moennick
> *Sent:* Sunday, 18 February 2007 10:45 AM
> *To:* 'Commercial and Business-Oriented Asterisk Discussion'
> *Subject:* RE: [asterisk-biz] View from a side competitor
>
> Kim,
>
> What part of Fonality’s reseller agreement does not correspond with 
> your five thoughts? Other than the client paying support to both the 
> consultant and Fonality for both initial and add-on orders the 
> policies are as your top 4 statements suggest.
>
> The consultant/Reseller/Partner should ALWAYS be the main point of 
> contact to the client. The phone system is only a small part of the 
> network integration work provided by the consultant.
>
> There are other benefits like shared residual income from not only the 
> add-on sale of hardware but residual income from provisioning costs 
> and support.
>
> Derrick Moennick
>
> Fonality - Channel Manager
>
> 1-8677-366-2548, ext 7068
>
> -----Original Message-----
> *From:* asterisk-biz-bounces at lists.digium.com 
> [mailto:asterisk-biz-bounces at lists.digium.com] *On Behalf Of *Kim C. 
> Callis
> *Sent:* Saturday, February 17, 2007 3:32 PM
> *To:* Commercial and Business-Oriented Asterisk Discussion
> *Subject:* Re: [asterisk-biz] View from a side competitor
>
> In thinking about the consultant/manufacturer relationship, I could 
> see a better win/win program that would be beneficial to all.
>
> 1.) Consultant create relationship with client and sells the client on 
> using Fonality (as an example) for equipment
> 2.) Fonality provides a discounted price for the equipment to the 
> consultant/reseller
> 3.) Consultant/reseller pays support fee to Fonality to provide Tier 2 
> support (and at some point either pay for more support or pay per 
> incident fee)
> 4.) Consultant provides Tier 1 support to client and continues to 
> foster and maintain relationship with client.
> 5.) Any future equipment is purchased though Fonality and the profile 
> is updated with the additional equipment and the client with pay for 
> support of the new equipment.
>
> Across the board everyone benefits... I think that most consultants 
> provide other services beyond telephony systems, and it is important 
> to not lose the relationship built, bt instead be able to provide all 
> needed services and allow the consultant to remain the single point of 
> contact.
>
> Just passing thoughts!
>
>
>
> On 2/17/07, *Kim C. Callis* <kim.callis at gmail.com 
> <mailto:kim.callis at gmail.com>> wrote:
>
> Dean,
>
> I agree whole heartedly about the short sightedness of Fonality. There 
> is something wrong with the equation when there is no longevity for 
> the consultant to bring clients into the Fonality (and as I look at 
> over companies, the same hold true) fold. I think that the only way to 
> be successful is the form some partnership with one of the of the 
> plethora of PC stores in the area, and a relationship ship with a VOIP 
> equipment provider, and go forward from there.
>
>
>
>
>
> -- 
> Kim C. Callis
> kim.callis at gmail.com <mailto:kim.callis at gmail.com>
> _____________________________________
> "A human being should be able to change a diaper, plan an invasion, 
> butcher a hog, conn a ship, design a building, write a sonnet, balance 
> accounts, build a wall, set a bone, comfort the dying, take orders, 
> give orders, cooperate, act alone, solve equations, analyze a new 
> problem, pitch manure, program a computer, cook a tasty meal, fight 
> efficiently and die gallantly.
> Specialization is for insects!"
> -- Robert A. Heinlein
>
> ------------------------------------------------------------------------
>
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-- 
Ming Yong
Tel: +1-650-331-1732 ext 301
Business Development
Voiceroute LLC
ming at voiceroute.net
www.voiceroute.net