[asterisk-biz] We are looking for an integration vendor in Laguna Hills CA

[Sergey Kuznetsov]

Nick,

You can use TrixBox ( former Asterisk at Home ) for that. It has most of
this features and it's free.

All the Best!
Sergey.


Nick Stein wrote:
>
> We are a startup biotech company in Laguna Hills CA (zip 92653). We
> are growing like crazy and need a pbx system that is flexible.
>
> We are considering a hosted pbx solution and have also been pitched
> Shortel. I have experimented with Asterisk and gotten it working, but
> it took me too much time, meaning that I have other stuff on my plate.
>
> Is there anyone near by that could provide us with a turnkey solution?
> Here is our requirement list, all of which I am sure Asterisk can do.
>
> We are looking at both hosted and in house pbx. Key features for us are:
>
> *QOS – the call clarity has to be as good as pots.*
>
> Hold and forward.
>
> Voice Mail – each user has his/her own mailbox.
>
> Caller ID – screen pops are not necessary at this time.
>
> Multi extension ring on a call.
>
> Conference Bridge – I can hold an impromptu virtual conference room.
>
> Follow me – we give one number and the system forwards to wherever we are.
>
> Auto attendant
>
> Remote sites are an extension.
>
> Outlook integration. SugarCRM integration would also be good.
>
> Call from outlook
>
> Voice mail messages are forwarded to outlook as a wave file
>
> Incoming faxes are forwarded to outlook as tiff.
>
> Parking is desirable, not essential.
>
> Soft phones from a laptop in an airport are desirable.
>
> We have around 20 users, 12 in house. We could go to twice that in the
> next year. To some extent we are a virtual company as our people work
> wherever they are often doing work at home or on the road in hotel rooms.
>
> We currently have 8 lines with Cox version of centrex. We could
> probably get by with 3 or 4 trunks depending on how we hook up the fax
> machine.
>
> Customer support is a big deal for us. I and my colleague David do not
> have the time or the inclination to hold user’s hands. When I get a
> phone system related call, I want to put them on hold and forward to a
> support line.
>
> The systems must be configurable. We move people and extensions around
> a lot, like a couple of times per month.
>
> Nick Stein, Sr. Programmer
>
> CODA Genomics, Inc.
>
> mailto://nstein@codagenomics.com
>
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