[asterisk-biz] We are looking for an integration vendor in LagunaHills CA

[che]

Hi Nick,
 
A reliable, easy to install-and-manage trunkey solution is ESCAUX
net.PBX The net.PBX Free Edition is a full featured IP PBX system
suitable for Business use. You can install and run the Free Edition on
your own servers and benefit from a close to zero cost IP PBX system for
your company. 
O
n demand commercial support packages are available to assist the
customer with installation or configuration but he can also refer to our
net.PBX Community Forum.  At any moment in time the customer can decide
to migrate towards a commercial version of the product and benefit from
an unmatched service level, guaranteed response and repair times.  The
commercial editions are sold through an emerging reseller network. 
 
The net.PBX Open Source project hosted at
<http://sourceforge.net/projects/net-pbx> SourceForge. Download is
available at  <http://www.escaux.com> www.escaux.com
 
Cheers,
 
Christophe
ESCAUX
Busines IP Telephony
Christophe Hendriks
+32496571355
 <http://www.escaux.com/> www.escaux.com
 
 
 
 

-----Original Message-----
From: asterisk-biz-bounces at lists.digium.com
[mailto:asterisk-biz-bounces at lists.digium.com] On Behalf Of Nick Stein
Sent: maandag 18 september 2006 18:45
To: asterisk-biz at lists.digium.com
Subject: [asterisk-biz] We are looking for an integration vendor in
LagunaHills CA



We are a startup biotech company in Laguna Hills CA (zip 92653).  We are
growing like crazy and need a pbx system that is flexible.

 

We are considering a hosted pbx solution and have also been pitched
Shortel.  I have experimented with Asterisk and gotten it working, but
it took me too much time, meaning that I have other stuff on my plate.

 

Is there anyone near by that could provide us with a turnkey solution?
Here is our requirement list, all of which I am sure Asterisk can do.

 

We are looking at both hosted and in house pbx.  Key features for us
are:

QOS - the call clarity has to be as good as pots.

Hold and forward.

Voice Mail - each user has his/her own mailbox.

Caller ID - screen pops are not necessary at this time.

Multi extension ring on a call.

Conference Bridge - I can hold an impromptu virtual conference room.

Follow me - we give one number and the system forwards to wherever we
are.

Auto attendant

Remote sites are an extension.

Outlook integration.  SugarCRM integration would also be good.

            Call from outlook

            Voice mail messages are forwarded to outlook as a wave file

            Incoming faxes are forwarded to outlook as tiff.

Parking is desirable, not essential.

Soft phones from a laptop in an airport are desirable.

 

 

We have around 20 users, 12 in house.  We could go to twice that in the
next year.  To some extent we are a virtual company as our people work
wherever they are often doing work at home or on the road in hotel
rooms.

 

We currently have 8 lines with Cox version of centrex.  We could
probably get by with 3 or 4 trunks depending on how we hook up the fax
machine.

 

Customer support is a big deal for us.  I and my colleague David do not
have the time or the inclination to hold user's hands.  When I get a
phone system related call, I want to put them on hold and forward to a
support line.

 

The systems must be configurable.  We move people and extensions around
a lot, like a couple of times per month.

 

 

Nick Stein, Sr. Programmer

CODA Genomics, Inc.

mailto://nstein@codagenomics.com

 

-------------- next part --------------
An HTML attachment was scrubbed...
URL: http://lists.digium.com/pipermail/asterisk-biz/attachments/20060918/695eb694/attachment.htm