[asterisk-biz] Legal actions in case of lost DIDs.

[alex at pilosoft.com]

On Tue, 23 May 2006, Tomer Horn wrote:

> This is the case of Nufone as we all know (and others, which aren't 
> mentioned).
> 
> - Is there any base for legal actions against the provider?
Sure.

> - Were legal actions (or attempts) were taken before in similar scenarios?
Not to my knowledge. When a lemonade stand buys from another lemonade 
stand, usually there isn't enough sugar on either side to pay for the 
lawyers.

> - Can the customer do anything about the fact he lost his business' DID?
You can sue for a host of different reasons (breach of contract primary).  
However, I doubt that if (as rumored) your providers' service was
terminated for nonpayment, you will be able to recover anything from this
provider (or their parents as the case may be).

> - If not, can VoIP DIDs from such providers be considered safe for 
> business use?
I think the answer is obvious.

> - How does the customer sees VoIP if he is aware (or doesn't) of the 
> fact the DID might be in such a risk?
> - Can we depend on such providers?
Again, the answers are obvious to anyone who bothered to ask a question. I 
commend you for asking the question.

> - Also note I am not talking about U.S.. I am talking about countries
> where DID porting doesn't exist and numbers are the sole of the
> providing telecoms. Either you work with the telecom and have the DID or
> you don't, period.