[asterisk-biz] transfer of a USA tollfree number needed
Bill Michaelson
bill at cosi.com
Fri May 5 11:12:05 MST 2006
Robert Wolpov wrote:
>
> 2 questions:
>
>
>
> Why do you like the fixed price for inbound service even though, as
> you say, the fixed fee is typically higher than what it would be on a
> per minute basis?
>
For the same reason people buy insurance. Risk management, or put less
dramatically, predictability. It doesn't have to be logical. But
knowing I have unlimited service for a fixed cost is attractive.
>
>
>
> What would the alternative service plan look like that you are suggesting?
>
There are more possibilities than I can list.
Lower per minute costs. Doesn't have to be lowest, but double what some
competition charges sure gets my attention, especially when combined
with 1 minute increments. I hate to get whacked for a minute when it's
really 10 seconds, because that's really a 400% markup on that 10
seconds. Combine that with a twice-as-high rate, and I'm paying 10
times what I could be for the 10 seconds! Sure, I know I'm not
consistently paying 10x as much - only somewhere between 2x and 10x.
Food for thought.
Maybe you can combine a fixed monthly fee with a fixed bundle of
minutes, and/or offer it in various sizes. Or offer multiple plans.
Maybe unlimited calling for a fixed fee with standard or premium rates
for overflow calls that cause simultaneous connections? Complicated,
but reasonable.
I can't tell you how others think. I can only give you insight into my
mind, and I'm certainly not an important customer for Junction.
One more thought. Perception is reality. I might be wrong about the
multiples I'm paying for your service, but that's where I thought things
stood the last time I checked. If I am wrong, then post comparisons.
If you are uncomfortable posting price comparisons, well, I need say no
more!
And again, I think you guys are great. There is undoubtedly a segment
of the market that is a perfect fit for you. I hope you find my
comments helpful.
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