[asterisk-biz] Need to Outsource Spanish Calls (6 Dedicated Agents Required)

c.savinovich at itntelecom.com c.savinovich at itntelecom.com
Wed Jun 28 10:13:11 MST 2006


  Steve:

     I can connect you with 3 call centers, in Ecuador, Colombia and USA
respectively.  All operators college educated, and excellent on
sales, and excellent rates.  Connection is internet to a backbone
with via fiber, so quality is excellent.

     As an asterisk consultant, I will handle the implementation. 
Reports, billing, etc, are taken  care of.

     Feel free to contact me at 917-613-5479.  Will be happy to set up
testing for you.

  VTY
  C. Savinovich
  ITN-Telecom


stotaro at totarotechnologies.com

> I am interested in outsourcing Spanish calls.  Bilingual a plus but not
> required (English).
>
> I need six dedicated agents between the hours of 8AM to 3AM and initial
> volume will be around 500 calls a day and quickly increasing.  You will
> need to be able to implement some simple integration with our CRM.
> Calls will be both scripted sales as well as customer support.
>
> We currently have this outsourced to a company but they are not meeting
> our expectations.  This is a long term contract opportunity.   Please
> feel free to forward this email to anyone that is interested, and anyone
> interested, please reply with at as close to a real quote as possible.
>
> Obviously from there we will sign NDAs, check references, and test
> quality before actually routing live calls.
>
> Near toll quality VoIP (SIP/Asterisk) is preferred, will consider a US
> based DID if the price is right.
>
> Thanks,
> Steve Totaro
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