[asterisk-biz] Need to Outsource Spanish Calls (6 Dedicated Agents Required)

Talking Voice talkingvoice at gmail.com
Thu Jun 29 15:05:50 MST 2006


Spain Mobile 16.5cent 30/6 billing

On 6/27/06, Steve Totaro <stotaro at totarotechnologies.com> wrote:
>
> I am interested in outsourcing Spanish calls.  Bilingual a plus but not
> required (English).
>
> I need six dedicated agents between the hours of 8AM to 3AM and initial
> volume will be around 500 calls a day and quickly increasing.  You will
> need to be able to implement some simple integration with our CRM.
> Calls will be both scripted sales as well as customer support.
>
> We currently have this outsourced to a company but they are not meeting
> our expectations.  This is a long term contract opportunity.   Please
> feel free to forward this email to anyone that is interested, and anyone
> interested, please reply with at as close to a real quote as possible.
>
> Obviously from there we will sign NDAs, check references, and test
> quality before actually routing live calls.
>
> Near toll quality VoIP (SIP/Asterisk) is preferred, will consider a US
> based DID if the price is right.
>
> Thanks,
> Steve Totaro
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