[asterisk-biz] Need to Outsource Spanish Calls (6 Dedicated Agents Required)

Steve Totaro stotaro at totarotechnologies.com
Tue Jun 27 17:06:44 MST 2006


I am interested in outsourcing Spanish calls.  Bilingual a plus but not 
required (English). 

I need six dedicated agents between the hours of 8AM to 3AM and initial 
volume will be around 500 calls a day and quickly increasing.  You will 
need to be able to implement some simple integration with our CRM.  
Calls will be both scripted sales as well as customer support.

We currently have this outsourced to a company but they are not meeting 
our expectations.  This is a long term contract opportunity.   Please 
feel free to forward this email to anyone that is interested, and anyone 
interested, please reply with at as close to a real quote as possible. 

Obviously from there we will sign NDAs, check references, and test 
quality before actually routing live calls.

Near toll quality VoIP (SIP/Asterisk) is preferred, will consider a US 
based DID if the price is right.

Thanks,
Steve Totaro



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