[asterisk-biz] Looking to tour a US-based call center
Mike Fedyk
mfedyk at mikefedyk.com
Fri Jun 2 18:40:52 MST 2006
You can always contact Matt Florell (the maintainer of
Vicidial/Astguiclient) in Florida.
Or contact me in a few months in California.
Mike
Christopher Snell wrote:
> Hi Folks,
>
> We've recently deployed Asterisk in our company, which is an online
> retailer of outdoor gear. At the moment, we're using it to handle
> about 25 non-callcenter desk phones and to bridge between two legacy
> PBXes. Management likes what it has seen thus far and wants to move
> our entire company (including 125-seat call center) to Asterisk.
> However, the call center manager is resisting. His brother's company
> apparently had a bad experience with our favorite PBX and as a result,
> he's skeptical.
>
> I'm looking for someone here who runs an Asterisk-based call center
> who would be willing to take us on a tour and show us an
> enterprise-grade setup. I'm not looking to steal your corporate
> secrets; I just want to show my co-workers a real-life, working call
> center running on Asterisk and to say to them, "See, it *does* work!"
> We're based in Utah, so if you're in-state, great, but if not, we're
> willing to travel.
>
> Can you help?
>
> Thanks,
>
> Chris
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