[asterisk-biz] What's wrong with CallCenter traffic?

[Vijay Shan]

10,000 minutes total duration :) typo there.

On 7/17/06, Vijay Shan <vijay.shan at voipinvite.com> wrote:
>
>  Carrier costs are access and transport.
> Call centers are high on the access portion only not transport.
> for eg: CC send 50,000 calls making 10 minutes total duration, where as
> normal traffic 50,000 calls would net 200,000 minutes or more.
>
>
>  On 7/17/06, voiplist <gotvoip at gmail.com> wrote:
> >
> > On 7/17/06, Bill Gibbs <bgibbs at edurotech.com> wrote:
> > > Because it's a lot of continuous channel usage.
> > >
> > > Nothing in life is free including "unlimited" or "free" phone calls.
> > >
> > > It ruins the whole make money thing.
> > >
> > > Bill
> > >
> > > -----Original Message-----
> > > From: asterisk-biz-bounces at lists.digium.com
> > > [mailto:asterisk-biz-bounces at lists.digium.com ] On Behalf Of voiplist
> > > Sent: Monday, July 17, 2006 11:54 AM
> > > To: Commercial and Business-Oriented Asterisk Discussion
> > > Subject: [asterisk-biz] What's wrong with CallCenter traffic?
> > >
> > > Question..
> > >
> > > I often see origination/termination providers say they don't accept
> > > CallCenter traffic or they charge more for it.
> > >
> > > Why?
> > >
> > > Is there some bad mojo when it comes to call center traffic? If so,
> > > all call centers or just some?
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> >
> > If you are charging by the minute, how is this a problem? I mean I can
> > see how not having enough channels available could be a problem but
> > this can be limited as well.
> >
> > If you are charging for your services per minute or per channel and
> > limiting things properly per customer, isn't it a good thing if your
> > customers are using your services a LOT?
> >
> > Have I still missed something?
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> >
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> >
>
>
>
> --
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>
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> www.voipinvite.com
>



-- 
VoIPInvite
3888 Duke of York Blvd, Suite# 1424
Mississauga, ON, L5B 4P5
Canada
P 1 416 828 5262
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vijay.shan at voipinvite.com
www.voipinvite.com
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