[asterisk-biz] Plea to support a much needed function for Call Centers in Asterisk.

[C F]

Just to add something here:
Toshiba supports a duplex whisper mode, the way it works is that if
you press a button on your phone you can talk back to the person thats
whispering to you. I think that for this price this should also be in
there, however it might not be possible because I'm not sure that even
on the toshiba it works from the handset, I think it only works from
the speaker phone (meaning that you are on handset, and when pressing
the button they person you are whipering to only hears you from the
speaker, while the path beetween you and the original caller is
dissconnected).

On 1/26/06, Alexander Lopez <alex.lopez at opsys.com> wrote:
> I have contacted Digium and have received a quote of $7,000US to
> implement what I will refer to as 'whisper mode'.
>
> It will allow a person to speak to only one side of a bridged call. For
> example, I am using ChanSpy to listen to an agent and what they are
> hearing and saying. But I cannot tell the agent something, without
> calling them on another line. This wil allow you to speak to your agent
> without the customer hearing.
>
> I have already put up 1,000US for this. I just need 6,000 more.
>
> I know many have asked for this before, now is our chance to do this.
>
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