[asterisk-biz] Plea to support a much needed function for Call
Centers in Asterisk.
Zoa
zoachien at securax.org
Thu Jan 26 09:56:41 MST 2006
We already have this function, but its a commercial solution (you will
need a commercial license from digium for it + a commercial license from
us). Contact us at sales at asteriskguru.com
Zoa.
Alexander Lopez wrote:
>I have contacted Digium and have received a quote of $7,000US to
>implement what I will refer to as 'whisper mode'.
>
>It will allow a person to speak to only one side of a bridged call. For
>example, I am using ChanSpy to listen to an agent and what they are
>hearing and saying. But I cannot tell the agent something, without
>calling them on another line. This wil allow you to speak to your agent
>without the customer hearing.
>
>I have already put up 1,000US for this. I just need 6,000 more.
>
>I know many have asked for this before, now is our chance to do this.
>
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