[asterisk-biz] Plea to support a much needed function for Call
Centers in Asterisk.
Alexander Lopez
alex.lopez at opsys.com
Thu Jan 26 09:42:41 MST 2006
I have contacted Digium and have received a quote of $7,000US to
implement what I will refer to as 'whisper mode'.
It will allow a person to speak to only one side of a bridged call. For
example, I am using ChanSpy to listen to an agent and what they are
hearing and saying. But I cannot tell the agent something, without
calling them on another line. This wil allow you to speak to your agent
without the customer hearing.
I have already put up 1,000US for this. I just need 6,000 more.
I know many have asked for this before, now is our chance to do this.
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