[Asterisk-biz] Looking for 200+ Seat Call Center Success Stories

TELUX list at asterisk.bz
Fri Mar 18 16:18:18 MST 2005


Just out of curiosity, what kind of servers are you running in this 
environment?

joachim wrote:

> 400 seats here, going to 1000 in some months.
> You could do it, but i suggest you hire a good consultant to get it to
> work for 200+ people and foresee enough time for testing. (also the
> standard asterisk features are probably not what your company needs).
>
> The question about hardware or if you can get it to work for 200 persons
> is not that simple. The complexity depends on what features do you need ?
>
> Feel free to contact me off list.
>
> Zoa.
>
> Matt Roth wrote:
>
>> I'm looking for feedback from anyone who has Asterisk running a 200+
>> seat call center.
>> My company is considering moving from their legacy PBX system to
>> Asterisk, but is hesitant to do so without some evidence that Asterisk
>> can scale to this size.  All I need are some simple "Yes, we are
>> operating under this scenario," messages, but if you would like to
>> provide any additional information such as hardware configurations and
>> call center applications (queuing/ACD, reporting, database
>> integration, etc.) that you are running it would be greatly appreciated.
>>
>> Thank you,
>>
>> Matthew Roth
>>
>> http://home.comcast.net/~mroth01/Index.html
>> http://www.voip-info.org/tiki-index.php?page=Running%20Asterisk%20on%20Debian 
>>
>>
>> _______________________________________________
>> Asterisk-Biz mailing list
>> Asterisk-Biz at lists.digium.com
>> http://lists.digium.com/mailman/listinfo/asterisk-biz
>
>
>
>
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