[Asterisk-biz] Looking for 200+ Seat Call Center Success Stories

[joachim]

400 seats here, going to 1000 in some months.
You could do it, but i suggest you hire a good consultant to get it to
work for 200+ people and foresee enough time for testing. (also the
standard asterisk features are probably not what your company needs).

The question about hardware or if you can get it to work for 200 persons
is not that simple. The complexity depends on what features do you need ?

Feel free to contact me off list.

Zoa.

Matt Roth wrote:

> I'm looking for feedback from anyone who has Asterisk running a 200+
> seat call center.
> My company is considering moving from their legacy PBX system to
> Asterisk, but is hesitant to do so without some evidence that Asterisk
> can scale to this size.  All I need are some simple "Yes, we are
> operating under this scenario," messages, but if you would like to
> provide any additional information such as hardware configurations and
> call center applications (queuing/ACD, reporting, database
> integration, etc.) that you are running it would be greatly appreciated.
>
> Thank you,
>
> Matthew Roth
>
> http://home.comcast.net/~mroth01/Index.html
> http://www.voip-info.org/tiki-index.php?page=Running%20Asterisk%20on%20Debian
>
> _______________________________________________
> Asterisk-Biz mailing list
> Asterisk-Biz at lists.digium.com
> http://lists.digium.com/mailman/listinfo/asterisk-biz


-------------- next part --------------
A non-text attachment was scrubbed...
Name: signature.asc
Type: application/pgp-signature
Size: 254 bytes
Desc: OpenPGP digital signature
Url : http://lists.digium.com/pipermail/asterisk-biz/attachments/20050315/383c3634/signature.pgp