[Asterisk-biz] LiveVOIP

[Herman Webley]

On Thu, 2005-04-07 at 10:48 -0700, snacktime wrote:
> Has anyone else noticed how almost all of the low cost providers hang
> off of second tier, cheap bandwidth colo providers?   You have to know
> this effects their reliability.  Even livevoip uses less than optimal
> facilities, although they seem to be better than some.
> 
> What I don't get is that first rate bandwidth isn't that much more.  
> For $1000 month I have a full rack with 3mbps at Internap at a major
> hub with the meetme room just 2 floors away.   If I wanted to save
> some money I could go with a cheaper colo provider in the same
> building and go with someone like Level3 for bandwidth.  A full rack
> with 1mbps in this scenario would be about $500.
> 
> 
> Chris

Hardly anyone seems to be complaining about network connectivity to
providers, high or low cost. Rather the problems seem to centered around
poor customer service and DID issues.

As alex at pilosoft pointed out, today everyone has great networks. Sure
some are greater than others, but apparently improving good customer
service and supplying working DIDs will go a lot farther in creating a
better customer experience.

Best regards,
Herman Webley